Southwestern Rugs Depot
Hi! I’m Connor Butterworth and I run Southwestern Rugs Depot. I grew up and ship all of our rugs out of the Dalton, GA area. Dalton is a small town in northwest Georgia that doesn’t have too much going on – except for the bustling carpet industry. Dalton is actually the carpet capital of the world, believe it or not, with more than 90% of the carpet produced in the world coming out of this area. However, I currently live in Athens, GA, which is the college town of the University of Georgia (one of the perks of running an online business is I can live in a different city from my business partners).
Anyway, I never really anticipated getting into the rug industry. I actually went to school to study filmmaking haha. However, when I was in high school I started working with the owner of American Dakota (rug design company) as he was first starting his company. At American Dakota, I got to flex my creative muscles designing rugs and improving their online presence, while also learning about the rug industry and what it takes to run a company.
I continued working with American Dakota as I went to college, but I soon realized that there was a real gap in the market and I should just start my own company to take advantage of that. There are a lot successful online rug companies out there today, but there a few common problems that I saw constantly popping up. Namely, they often carry so many brands that it is very difficult to know what kind of quality you’re going to get. Sometimes, it’ll be an extremely high-quality rug made in the US, but other times, you’ll get a rug shipped from overseas that is of significantly worse quality and won’t last half as long. Also, I noticed that the customer support is often not very knowledgeable about rugs, how they’re made, and where they come from. Furthermore, those other companies are often so large that they typically can’t offer the same amount of discounts as a smaller company because they have a large corporate machine to support.
So that’s why I decided to open Southwestern Rugs Depot; to utilize my existing rug industry connections to offer significantly higher discounts, run the customer support myself, and only ship rugs that are made in the US and of the highest quality.
If you’d like to chat with me, you can use the live chat in the bottom right or call the phone number at the top. Thanks for stopping by!