Shipping & Return Policy
How much is shipping?
We are proud to say we offer FREE SHIPPING to the US and Canada.
How long does it take to receive my order?
We make each rug to order and then it goes through a thorough inspection process. You should expect to receive your rug about 2 weeks from when you placed your order.
Do you ship internationally?
Yes. We ship everywhere. However, if you’re placing an order from outside of the US and Canada, please get in touch with us and provide your shipping address before you place your order.
Can I track my order?
Yes. We ship through UPS and will do our best to provide you with a tracking number after your order ships out.
Can I make a return?
We currently offer a 30-day, in home trial. If you’re not happy, for any reason, within 30 days of receiving your order, simply send it back to us for a full refund. No questions asked. You are responsible for the return shipping fees.