Shipping & Return Policy
How much is shipping?
We are proud to say we offer FREE SHIPPING to the lower 48 US and Canada.
How long does it take to receive my order?
We make each rug to order and then it goes through a thorough inspection process. You can expect your order to ship out within 2 weeks. Orders will typically go out sooner than 2 weeks, though.
Do you ship internationally or to Hawaii or Alaska?
Yes. We ship everywhere. However, if you’re placing an order from outside of the lower 48 US or Canada, please get in touch with us and provide your shipping address before you place your order.
Can I track my order?
Yes. We ship through UPS and will do our best to provide you with a tracking number after your order ships out.
Can I make a return?
We currently offer a 60-day, in home trial. If you’re not happy, for any reason, within 60 days of receiving your order, simply send it back to us for a full refund. No questions asked. You are responsible for the return shipping fees.